This podcast has been produced to provide real-world actionable insights on how to drive revenue, profit and customer experience using the latest science of customer experience design. This episode is a brief introduction to the upcoming series. Each podcast is about 15 min. long and is specifically designed to give you the most amount of actionable information in the least amount of time.
About the Author: Nick Webb

Nicholas Webb is a world-renowned innovation thought leader. Nicholas has been awarded over 45 patents by the US Patent and Trademark Office for breakthrough technologies including one of first wearable technologies and one of the world’s smallest medical implants. Nicholas is known by many as the “Innovation Evangelist”, he speaks around the world on the future of the economy, innovation and healthcare. Nicholas has just been awarded his Doctorate of Humane Letters (Hon.) from a top Southern California medical school, Western University of Health Sciences for his contribution to healthcare.