The best organizations are developing strategies that drive exceptional patient experiences, across the five key patient touch points. Additionally, these market-leading organizations are gaining the best patient insights, leveraging a wide range of new tools including innovation best practice and social analytics, just to name a few. If your organization is ready to protect yourself against emerging disruptive innovators. If you’re ready to lead your market in exceptional patient experience, than you’ve come to the right place. Remember healthcare organizations that deliver the best patient experiences, significantly increase, revenue, quality of work life, patient safety and in many cases clinical efficiency.
The Future of Patient Experience Design (PXD)
About the Author: Nick Webb

Nicholas Webb is a world-renowned innovation thought leader. Nicholas has been awarded over 45 patents by the US Patent and Trademark Office for breakthrough technologies including one of first wearable technologies and one of the world’s smallest medical implants. Nicholas is known by many as the “Innovation Evangelist”, he speaks around the world on the future of the economy, innovation and healthcare. Nicholas has just been awarded his Doctorate of Humane Letters (Hon.) from a top Southern California medical school, Western University of Health Sciences for his contribution to healthcare.